At Garage Flooring LLC, our customer is our number one priority. This page describes most of the things you need to know about placing an order from us in plain English. The bottom line is if there is a problem, please let us know and we will do what we can to fix it. When you place an order and use our site you are agreeing to our terms and conditions and we are agreeing to abide by them as well.
Garage Flooring LLC prices, Low Price Guarantee and Free shipping offer are valid in the contagious United States only. Garage Flooring LLC can ship to Alaska, Hawaii and certain foreign countries on a quoted bases only.
Garage Flooring LLC is not a manufacturer. We sell manufactured goods. Some of these goods are sold under their brand name and some are sold under a name that is just for us. We do not make the product we are an online distributor and most products are shipped direct from the manufacturer. All warranties are the manufacturer’s warranty.
We do our best to keep pricing up to date and accurate. We reserve the right to correct misprints and refuse any sale based on a price that was advertised but is no longer accurate.
Garage Flooring LLC will charge your credit card or other payment method at the time the order is placed, even though your order may not ship that same day. Most orders ship within 2 business days and with the exception of custom products or backorders. Larger orders, custom orders and backorders can take longer to ship. Please check with your representative for details.
Free Shipping utilizes the least expensive method of shipping available to us for a given product and ultimately we make the decision as to what method we will use. Our first choice is FedEx ground. 10′ Material, multiple rolls of 9′ material and other large orders may ship via freight. Freight trucks won’t leave the product. You will need to be home and you may need to assist in unloading. Free shipping does not include lift gates or inside delivery unless otherwise requested. Freight companies may call you and say we have a 500 pound shipment. Do not be alarmed. Often multiple rolls are put on a single pallet but the rolls can be unloaded one roll at a time. Freight companies will typically call you ahead of time. If you need any special services it is best to call us ahead of time as we can negotiate the best price. Damage to a shipment must be noted on the shipping document. Concealed damage must be reported immediately — typically within 24-72 hours.
Please note: On freight shipments to residential addresses the carrier will call to schedule a delivery appointment and that appointment will have a window. The estimated delivery date is not accurate on residential orders. That is simply the date the order is estimated to arrive at their terminal. The method of scheduling the appointment and the length of the appointment window is at the discretion of the carrier.
International Shipments and Shipments Outside the Contiguous United States
Additional shipping costs will be incurred and we will quote those costs prior to sending the order. Additionally, taxes, duties and brokerage fees are the responsibility of the consumer. If those fees are not paid the consumer agrees that we may charge 125% of those fees to the original payment method.
In the event we disagree and have a dispute, you the customer and we, Garage Flooring LLC agree to arbitrate that dispute with the Better Business Bureau as our arbitrator. Venue for any disputes is set as Mesa County, CO and the disputed shall be arbitrated under the terms of the Federal Arbitration Act.
Do not return a product without first getting authorization. Our returns are governed by our money back guarantee which is located here.
Use of Product
With few exceptions, the products we sell require installation and appropriate use. Copies of the manufacturers warranties are available on request and Garage Flooring LLC offers no warranty on the product. All products are are covered under manufacturers warranties.
Garage Floor Epoxy & Coatings
Unfortunately, we have to protect ourselves from those who would purchase the product and not install it correctly. The long and short of it is this: We will provide you with a high quality product, but you have to be very careful to put it on. Epoxy failures and coating failures are rarely the fault of the epoxy itself and are assumed to be related to the installation or job-site conditions.
Garage Flooring LLC offers coatings products to contractors and the end user. These products are manufacturer to the highest quality standards. We guarantee that the product meets the standards that we set forth on our website. Garage Flooring LLC only warrants that the product meets the standards it is advertised to, but can not be responsible for specific job failures. The customer assumes all risk for proper installation. No issue shall be considered a material failure unless all installation instructions were followed and documentation of a moisture test, floor preparation, primer and proper installation procedures. That said, we are not installing the product. The customer is solely responsible for determining onsite conditions that may cause product failure, proper preparation and installation. That said, we always make every possible effort to assist our customers with installation issues.
Limitation of Liability
Under no circumstance will our liability exceed the replacement ore refunding of the product you purchased. Garage Flooring LLC is not responsible of incidental or consequential damages. All information is provided “As Is” and is believed accurate as of the time of publication.
Some states give you extra rights or specific rights which may or may not be described here.
Garage Flooring LLC MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability: The obligation of Garage Flooring LLC and its Manufacturers, suppliers and contractors , and Buyers sole remedy, shall be the supply of replacement products for the failed material from regular product inventory lines. Garage Flooring LLC shall not be liable for labor or any of the costs incurred in the repair or replacement of products, nor shall Garage Flooring LLC be liable in contract, in tort (including negligence), or otherwise for damage or loss of other property, loss of profits or revenue, loss of use of property or equipment, claims of customers of Buyer, or for any special indirect, incidental, or consequential damages whatsoever.
Under no circumstance s shall Garage Flooring LLC’s liability exceed the purchase price of the goods in respect of which damages are claimed.
Submission of Claims: Claims may be submitted directly to the manufacturer or Garage Flooring LLC can assist you with these claims. All claims must be adequately documented as to date of installation, extent of issue, usage application and proper maintenance in accordance with Garage Flooring LLC recommended maintenance procedures. AS WELL AS ANY INFORMATION REQUIRED BY THE MANUFACTURER.
This warranty gives you specific legal rights. In addition, you may have other legal rights and remedies under applicable Federal And State laws.
FOR SPECIFIC WARRANTY INFORMATION PERTAINING TO A SPECIFIC PRODUCT PLEASE REQUEST A COPY OF THE WARRANTY.
Severability: In the event a word, paragraph or clause shall be deemed unenforceable the rest of these terms and conditions shall remain in effect